FAQ & Processing Times

In stock & Pre order product Processing times:

Our current processing times are 2-5 business days for all In Stock products.
For any new arrivals/pre orders, please refer to turn around times stated in the listing.


Every effort is made to ensure that your order is packed safely and securely. ​Each parcel that contains clays is wrapped in thick bubble wrap and placed in a firm box to help reduce the chances of issues.

Dzine Giftware is not responsible for lost, damaged and/or stolen parcels once the package is in the hands of the delivery company. Please contact Australia post if there are any issues.